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Fort Lee Px Hours - AAFES Fellow Sharon Smith shares the shelves at PXtra on December 1. Smith is one of more than 200 employees at AAFES, which is facing a severe shortage of workers - especially in the food industry - mainly due to the pandemic. (Photo credit: T. Anthony Bell) Early view

FORT LEE, Va. - "Help Wanted" signs and posters have become commonplace in almost all restaurants and public places outside of the establishment.

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In contrast, at Fort Lee, where the Air Force Exchange Service operates or controls more than 30 facilities, the cause of the outbreak remains unclear. But this does not mean that the public sector does not face its own challenges.

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Eric W. Desvaux, general manager of AAFES Fort Lee, said: "One of the biggest challenges we face this holiday season compared to previous challenges is the challenges we face. "2021 was more difficult to attract and retain partners."

Local AAFES operations employ approximately 200 people per unit which includes extensive exchanges; restaurants such as Burger King, Subway, Popeyes and Starbucks; and several shops. According to Desvaux, restaurants have suffered more than retailers.

"What we are seeing is that the trade has done very well, but the food sector is where we have been most affected," he said. "It was very difficult to attract, attract and keep friends."

The reasons for unemployment related to the epidemic vary from those who choose to become stay-at-home parents, those who are afraid of contracting COVID-19, and those who choose to change jobs or pursue more productive activities. Desveaux said the restaurant's business, for the most part, has been the slowest part of the resort's recent past.

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"The perception of potential food workers is that it's hot, dirty, messy and stressful," he said. "To some extent, some of this is necessary. Usually, if you work in the kitchen and work with food, it's going to be messy, and that's not necessary and it's disrespectful to those who would work for us."

Sergeant. Jamie Space, Foxtrot Company, 832nd Ordnance Battalion, stores merchandise at the AAFES PXtra store Dec. 1. It is one of more than 30 locations operated or controlled by the Exchange Service in Fort Lee. (US photo by T. Anthony Bell) (Photo credit: Terrance Bell) First impression

This attitude has also spread in many areas across the country. According to a June report by the Pennsylvania Restaurant and Lodging Association, the restaurant industry across the country is experiencing a 12% decline (1.5 million fewer people) compared to pre-pandemic levels. AAFES jobs are now down more than 30 percent, Desvaux said.

Restaurant employers across the country have increased wages and signing bonuses as a solution. AAFES, which has to compete with the labor market, does not have the ability to raise wages as an incentive.

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"Because we're bound by DOD policies and regulations on our pay," he said, "we can't say, 'Okay, we're going to be more competitive with our foreign market.' Our approach was (to) receive payment."

AAFES Fort Lee has increased employment opportunities by offering a $2,000 sign-up bonus paid in advance for the first six months, Desveaux said. However, the results did not change much.

"We are seeing an increase in applicants, but retention has been difficult," he said, noting that foreign organizations can provide more.

To deal with the shortage of staff, AAFES has closed two restaurants here permanently, reduced the daily hours of several others or reduced the number of days the restaurant is open each week. The changes were necessary, Desv said, "to keep friends and still provide good customer service."

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Citing examples, he said Burger King is now closed on Mondays and Tuesdays and Popeyes on Saturdays and Sundays. Arby's and Subway, located in the main food court, will be closed to improve operations.

Although the AAFES store fared better than its restaurant, Desvaux said, the staff did not avoid the challenges of dealing with customers who were angry about such a shortage.

"We have jobs in the retail space, but it's been easier to fill positions," he said. "The cashiers kind of go along with the food staff because that's what you're dealing with the customers, but they really feel the pressure.

The challenges of the AAFES mission will not end soon, Desveaux admitted bluntly. Therefore, they want to understand each other on behalf of the members of the group.

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"Please be patient with the staff," he told customers. "They are all very dedicated and support sharing and implementation projects. They do everything they can and can do."

"If you have spare time and can find a second job, we will be happy to give you a promotion and a bonus," he said.

It should be said that before requesting additional work, soldiers must obtain permission from the unit commanders. An article on this topic is available at militarybenefits.info/part-time-civilian-jobs. For more information about the Fort Lee AAFES loan service, call 804-861-4329 or visit www.shopmyexchange.com/company/storeDetails.jsp?storeId=1042401. The Trusted Travel program allows qualified operators to vouch for other passengers in their vehicle. enter the post. More information can be found in the Trust Guide.

Fort Lee verifies the identity of all adults (18 years of age or older) on this post, except those verified through the Trusted Traveler program.

Eric Desveaux, Fort Lee Exchange General Manager; Command Sgt. Maj. James D. House, Garrison Csm; Howard Raphael, Franchise Owner; And Col. Karin L. Watson, Garrison Commander, Cut The Ribbon To Officially Open

Anyone arriving at Fort Lee for the FIRST TIME without government identification, or with an expired permit, must go to the Visitor Control Center (VCC) with government-issued photo identification (such as a driver's license) to obtain a driver's license. do a background check first. People who have already entered with a valid ID or have a Common Access Card (CAC), Military ID, Military Dependent ID or PIV issued by the federal government can enter the post office as usual.

EARLY visitors or pass holders MUST visit the VCC which is open from 8am to 4pm. business days No passes will be accepted after business hours. EARLY APPLICATION Applicants may expedite the process by submitting an application in advance using DES Form 190-3 (individual) or DES Form 190-2 (group). Prior approval is recommended for employees located outside state/local boundaries. All requests submitted before approval are processed within three business days (excluding holidays and weekends). Send formal requests to usarmy.lee.imcom.list.des-access-control-forms-submissions@army.mil.

VCC will contact the sponsor to verify the visitor's request and the sponsor's status before granting them the opportunity to place. All adults must have a valid photo ID. All children without ID must be accompanied by an adult.

By requesting access to a public facility or facility, you consent to a background check through the National Crime Information Center's Interstate Specific Index - a Federal Bureau of Investigation database that provides criminal records from all 50 states and the District of Columbia.

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People who have a background check must have at least one form of identification. The process is completed by scanning the barcode. If more than one person 18 years of age or older enters the same vehicle, all passengers must present their identification for verification.

Anyone planning to travel to Fort Lee who cannot be granted access to Fort Lee for any of the objectionable reasons listed in the NCIC Background Checks table may request a waiver prior to arrival. Instructions for this process can be found under the Access Denial tab. Please submit any Cancellation no later than 14 working days prior to arrival.

According to Presidential Ground Security Directive 12 and Army Regulation 190-13, all persons wishing to travel to Fort Lee unaccompanied must be screened through the National Crime Information Center (NCIC).

The installation manager, in the absence of a valid permit, will deny the opportunity to install based on the results of the NCIC evaluation that has definite information indicating that the person may threaten good order, discipline, health and safety. implementation.

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All passengers 18 years of age and older must present a valid pass to get through security at the gates upon arrival. Employees under the age of 18 are not tested by NCIC.

If a contractor, subcontractor, or visitor is denied access based on the findings of an NCIC review, staff at the Access Control Point or Visitor Control Center will provide denial instructions to each individual on how to submit a claim. (DES) is assigned. Form 190-4 Application for Exemption).

People who are denied access to data from previous research can request a waiver. If you are rejected, you will have the opportunity to install.

If local schools are open, weekday hours on federal holidays apply. CLOSED during the months between school years.

Fort Lee Museum

Other entry points that can be used are Lee, Mahon and Adams

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